I am reminded, in my conversations with clients today, that people's desire to do good things together is the imperative perhaps most overlooked, ignored, even denied by conventional managers.
One outstanding example: an SME owner was astounded at the response by his employees when he annonced to his senior managers that unfortunately, due to the current downturn, he needed to make two staff redundant.
They implored him not to. They went to their people and returned with the consensus proposal that the whole workforce (of 10) reduce to a 4 day week and thereby retain the valuable, very productive interrelationships that they had built. They argued that that way they would be better prepared to sieze opportunities for recovery and growth and respond in their characteristically outstandingly quick and competent manner.
What a crew!
Tuesday, 24 February 2009
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